As a couple we were looking for a holiday of nothing but rest and relaxiation, therefore here is our review of Eden Resort:
We were a little sceptical before arriving given the resort is still so new and had only been open for a matter of weeks before we arrived. Upon our arrival, we found reception wasn’t sign posted all that well, but once in, we were tended to very well.
We stayed in a 1 bedroom apartment which was beautiful and finished to a very high standard. Any issues that had been raised in earlier reviews about air con not working seem to have been recitified as we had no such issues. Their are still workman working on the resort as roughly half of the apartments are still being finished.
We found that the restaurant was a little hectic at times, particularly at breakfast and that the staff lacked experience and management to maintain a high level of service, though they did their best of which you can ask of no more. The staff do not speak fluent English, therefore communication at times was a little challenging. I am sure these are just teething problems as they are young group of people that seem to have been given the task of tending to all the guests needs.
1 of the 3 pools advertised was not open, therefore we had a choice of 2, the main pool, which had music, games etc on throughout the day and a smaller and quieter pool to choose from. We found the quieter pool more to our liking due to wanting to avoid lots of children. The resort did seem to have a lack of loungers available for all the guests on site, something that I hope the management recognise over the coming weeks as no doubt the resort will gain in popularity. A little grumble we had was for all the pools which will be open on this resort there is only one pool bar, which is next to the main pool, therefore getting a drink or an ice cream requires a small trek if you are not lounging by the main pool. The pool bar closes at between 5.30 and 6 dependant upon how busy they are which I felt was a couple of hours too early based on a resort of this size.
For a resort which offers self catering facilities the on site mini market was not stocked very well,with day to day food which we are accustomed to having in the UK and was not always open. Again I put this down to teething problems.
This resort is not within 15 minutes walking distance to Albufiera as is mentioned on some literature. We can personally verify that having walked into the center of Albufiera on an evening. It is a hilly walk and the paths still need to be finished, in the heat which approached 35 degrees most days made the journey hard work and very tiring. I would therefore recommend either taking a taxi or booking yourself on the daily transfer offered by the hotel.
All the above were minor issues, which in time will be resolved, so please do not let these minor issues put you off. The resort is probably 6 months away from having all the views/ facilities up and running to the high standard required for such a stunning resort.
I would recommend this resort to anyone wanting to get away for a nice relaxing holiday.
